Malcolm Gladwell’s David and Goliath:
A New York Times article reported on the NYPD’s Juvenile Robbery Intervention Program (J-RIP) created by Chief Joanne Jaffe:
[L]egitimacy is based on three things. First of all, the people who are asked to obey authority have to fell like they have a voice—that if they speak up, they will be heard. Second, the law has to be predictable. There has to be a reasonable expectation that the rules tomorrow are going to be roughly the same rules today. And third, the authority has to be fair. It can’t treat one group differently from another….
[W]hen the law is applied in the absence of legitimacy, it does not produce obedience. It produces the opposite. It leads to backlash.
The New York City Police Department has embarked on a novel approach to deter juvenile robbers, essentially staging interventions and force-feeding outreach in an effort to stem a tide of robberies by dissuading those most likely to commit them.
Officers not only make repeated drop-ins at homes and schools, but they also drive up to the teenagers in the streets, shouting out friendly hellos, in front of their friends. The force’s Intelligence Division also deciphers each teenager’s street name and gang affiliation. Detectives compile a binder on each teenager that includes photos from Facebook and arrest photos of the teenager’s associates, not unlike the flow charts generated by law enforcement officials to track organized crime.